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RoadTrucker provides Free Product support, for our customers, for the first 3 months after purchase of any product we sell.
Please note, that all support request must be initiated via an Email request. We may call you for complex issues, but only after the support request and initial problem description is documented in writing.
RoadTrucker Support May Include 1 or More of the Following:
For products with a warranty period longer than 3 months, you will need to initiate a warranty repair/exchange request directly with the Manufacturer.
Submitting a support request is very easy and everyone should find it very simple.
Note: Your RoadTrucker Sales Order Number is in the Subject of the Email copy of your order. It starts with RC and is followed by 8 digits (RC########). It is always best to include your Order Number in ALL Communication with RoadTrucker.