King Controls builds a high quality Portable & Truck Mount Satellite Antenna and backs it with a Full 1 Year Parts & 1 year Labor Warranty. Every Vu Qube Satellite Antenna is bench tested before King Controls (Wallace Technology) will let it out of the manufacturing facility. King Controls wants to handle virtually ALL issues, regardless of where the Vu Qube was purchased, so you must contact King Controls directly regardless of what the issue is. There is NO RETURN on the Vu Qube Satellite Antennas. Do NOT buy a Vu Qube Satellite Antenna, unless you are willing to take responsibility for your purchase. By purchasing you agree to allow King controls to correct any issue you might have with your Vu Qube. If King Controls cannot solve the problem over the phone, you agree to send the Vu Qube back for repair or replacement. You may request RoadTrucker® send you a shipping document if the problem is within the first 30 days, so check your Vu Qube out immediately. All King Controls Vu Qube Satellite Antennas are covered by King Control's Limited 1 Year Parts and 1 year Labor Warranty. See King Controls Registration page. RoadTrucker® advises purchasers to Register their Vu Qube immediately on receiving it. Should any issue arise during the warranty period, contact King Controls immediately at 800-982-9920. Please Note: RoadTrucker® will be glad to talk to King Controls on your behalf, if you feel your service is not of the best quality. Just send us an email with your Vu Qube's Serial Number, the zip code of the location where you are trying to use it, the Service you are trying to connect to (DirecTV or Dish) and a brief description of the problem your having. |