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Thread: Beware of Panorama Towing

  1. #1

    Beware of Panorama Towing

    * This past Tuesday, my semi-truck broke down in Frazier Park, California.


    * A telephone call for assistance was made to Panorama Towing On February 25th, 2014 at 8am PST.


    * A rate of $150 per hour with a 2 hour minimum was given.


    * A truck was dispatched to the scene at 830am PST.


    * The Truck arrived on site at 930am PST.


    * Despite being told that the truck and trailer weighed 4,000 lbs., they stated that their intention was load it up by hand with 2 men.


    * They said they could handle it and after they realized they needed a pallet jack, the first drivers offered to go get the jack. However, management told them no and they would send another truck instead.


    * The second truck didn't show up until 4 hours later at 130pm PST and was at the scene for a total of 30 minutes.


    * The towing company's address is actually only around 5 miles away from the scene of the breakdown according to our GPS.

    • They billed us for 5 hours for a tow over this distance.


    * Realistically, this should have cost me $800. However, they are billing me $4,500 + $400/day storage!!!


    * And, until I pay their ridiculous bill, they are holding my truck and trailer hostage, along with a client's load that is now seriously past due.


    * And, to top it off, they never bothered to contact us for authorization for any of the additional charges.

    Is this what a reputable company does?

  2. #2
    This actually sucks. truck drivers are doing their best to keep the budget last but other companies just jump off and perform a total rip off. these kind of companies should close down for good coz all they do is harm the truckers
    www.TruckingComfort.com
    A Variety of Trucking and Traveling Items

  3. #3
    Thanks for the heads up... We will take not of this and make sure to share the info with other truck owners.

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